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Bridging the Gap in Hearing Care
Accessible Hearing Solutions Without Long-Distance Travel
With True North Health’s Tele-Audiology Services, we bring professional hearing care directly to First Nations communities. Through remote consultations and advanced diagnostic tools, we provide hearing assessments, hearing aid fittings, and early detection of hearing loss, ensuring accessible, high-quality care without the need for long-distance travel.
Comprehensive Hearing Assessments
Remote screenings using advanced audiology technology to evaluate hearing health.
Hearing Aid Fittings & Adjustments
Receive expert recommendations and remote adjustments for optimal hearing aid performance.
Early Detection & Intervention
Identify hearing loss, tinnitus, and other auditory conditions before they progress.
Culturally Respectful & Accessible
Quality hearing care tailored to the unique needs of your community.
What is Tele-Audiology?
Tele-Audiology is a remote hearing care solution that allows patients in First Nations communities to receive professional hearing assessments without the need for travel. Using advanced diagnostic technology, trained technicians conduct tests while licensed audiologists review results in real-time through secure telehealth connections.
This service ensures that individuals with hearing loss, tinnitus, and other auditory concerns receive timely care, customized hearing aid fittings, and ongoing support—all from the convenience of their own community.
Benefits of Tele-Audiology:
✔ No Long-Distance Travel – Get expert hearing care from your local health center or clinic.
✔ Early Detection & Prevention – Identify hearing loss, tinnitus, and auditory processing issues before they worsen.
✔ Expert Consultations – Licensed audiologists analyze hearing tests and provide personalized treatment recommendations remotely.
✔ Hearing Aid Fittings & Adjustments – Receive expert recommendations, remote programming, and follow-up support.
✔ Convenient & Culturally Respectful – Accessible, high-quality care tailored to your community’s needs.
How Our Remote Hearing Exams Work
Our Service Scope
Meet Your Audiology Team
Dr. Mamdoh Gerges
Clinical Audiologist
FAQ's
Answering Common Questions
What is tele-audiology?
Tele-Audiology allows individuals to receive comprehensive hearing assessments, hearing aid fittings, and follow-up care remotely. Using advanced technology, trained professionals conduct tests in your community while licensed audiologists review the results in real-time.
How does a remote hearing exam work?
A trained technician in your community will guide you through a series of hearing tests using state-of-the-art diagnostic equipment. These tests assess hearing ability, middle ear function, and overall ear health. A licensed audiologist then reviews the results remotely and provides a diagnosis, treatment plan, or hearing aid recommendation.
How does a remote hearing exam work?
A trained technician in your community will guide you through a series of hearing tests using state-of-the-art diagnostic equipment. These tests assess hearing ability, middle ear function, and overall ear health. A licensed audiologist then reviews the results remotely and provides a diagnosis, treatment plan, or hearing aid recommendation.
Is a tele-audiology exam as accurate as an in-person test?
Yes! Our remote hearing assessments use clinically validated diagnostic tools, ensuring the same accuracy, precision, and reliability as traditional in-clinic hearing tests.
What types of hearing tests are included in a tele-audiology exam?
Our comprehensive hearing exams may include:
- Pure-tone hearing tests – Measures how well you hear different tones and pitches.
- Middle ear function tests – Evaluates eardrum movement and middle ear health.
- Otoscopy imaging – Provides a digital view of the ear canal and eardrum to detect blockages, infections, or abnormalities.
Can you detect ear infections or other medical conditions?
Yes! Our diagnostic process includes otoscopic imaging, which allows audiologists to assess earwax buildup, infections, fluid in the ear, and structural issues. If a medical issue is detected, we will provide a referral for further treatment.
How long does a tele-audiology exam take?
A full hearing exam typically takes 30-45 minutes, depending on the tests performed.
Do you accept insurance, and how does billing work?
Yes! We directly bill insurance providers, including NIHB for First Nations and Inuit patients, ensuring that eligible individuals receive care without out-of-pocket costs.
Will I need to pay for hearing aids?
If hearing aids are recommended, coverage depends on your insurance provider or NIHB benefits. Our team will assist with the approval and direct billing process.
Can I get hearing aids through tele-audiology?
Yes! If a hearing aid is needed, our audiologists will provide customized recommendations and ensure the device is properly programmed for your hearing needs.
How are hearing aids fitted remotely?
Modern hearing aids allow for remote programming and adjustments, ensuring optimal settings for comfort and clarity without requiring an in-person visit.
Do you provide follow-up care?
Yes! We offer remote follow-ups to adjust hearing aids, answer questions, and ensure long-term hearing health.
How do I book a tele-audiology appointment?
You can book an appointment through your local health center, community clinic, or directly through us.
What if I need further treatment beyond a remote test?
If additional care is required, we will provide a referral to an in-person audiologist, specialist, or ENT doctor for further evaluation.
